Adam Betts



Lead UX Designer

My ultimate goal is to raise the bar for app experiences, specifically for Deaf and Hard-of-Hearing people. Apps do not have to be ugly or cumbersome to use, so I design and modify until they look and feel great on your end. User interface is my passion. I would be doing it still even if I ever become an astronaut (a dream I've always had since I went to Space Camp as a kid).

Wayne Betts, Jr.


WayneBetts, Jr.

Co-Founder | Vice President of Creative

As a filmmaker at heart, I've always had the desire to create a lasting impact on the Deaf community. After co-founding Convo, the opportunity to do meaningful work with people sharing the same passion was transformative. My role is to ensure that we move towards our vision and remain a signing-centric company for generations to come. When ideas keep me up at night, I watch the Food Network.

Monique Clark



Pleasanton Call Center Manager

Before I got into interpreting, I sold women's shoes. Ever since then, I have loved being able to converse professionally in my native language. (I still live for shoes though!) Every day I am still so surprised that I get paid to have so much fun at work! If I weren't doing this, I'd be traveling, advocating for equality, reaching out to Codas around the world, and making a few people laugh along the way.

Mateo Garcia



Toledo Call Center Manager

When I started out at Convo as an interpreter, I would commute two hours each way. That was how much I loved the heart and the culture at the company! Now, I'm fortunate to have a call center in my hometown. A fun tidbit about me: I'm a licensed massage therapist.

Leila Hanaumi



Brand Director

I often ask myself: “Is the work I do meaningful?” In my role at Convo, I eat, breathe, and live the company's core values and philosophy. I work with the creative team in communicating what we stand for to the world. At the end of the day, the answer to my own question is always, “Yes.” One day I hope to use the experience and inspiration this job has given me to write a book.

Brandon Hill



Operations Manager

As a long-time Convo supporter, it's an honor to work with so many talented individuals. Being the operations manager here, my background in education, technology, art, and numbers helps me understand how all the parts of Convo flow together. I am a nerd at heart and a die-hard Apple fanboy since 1984.

Manny Johnson



Customer Development & Retention Administrator

I live for turning visions into reality and challenging the status quo. Along with my experience in business initiatives, I bring razor-edged ideas to the company and find ways to connect the community—like the Deaf Business Directory. When we think differently, the Deaf community as a whole can thrive. My pun game is killer; I never have too Manny of them.

Nathalie Johnston



Lead Business Curator

If anyone understands the ups and downs of running a business, it's me. Being a business owner is a monumental task to take on, but it is worth the challenge. I pass on my experience and knowledge to other business owners, and give them the tools, resources, and the network they need to succeed. When you have the community at your back, the chances of thriving as a business are greater.

Jay Kowalczyk



Creative Director

I was originally a Social Work major at Gallaudet University, but life had other plans in store for me. Today, as Creative Director, I lead the team by providing a fresh, new perspective in our marketing and film campaigns. When I'm not wearing that hat, you can find me pulling all-nighters to complete creative projects, playing with my drone, or beating Convo folks at ping-pong.

Amanda Montgomery



Associate Counsel

If Team Convo played football, I'd be on the offensive line so I can ensure others move the ball and score. In reality, as Legal Compliance and Policy Manager, I am responsible for overseeing and managing regulatory compliance issues within Convo. In a different life, I'd be a full-time actress on stage.

Jarrod Musano



Chief Executive Officer

My years in real estate gave me valuable business knowledge, but I felt something was missing. When I joined Convo as CEO in 2013, I found my purpose. Each morning, I wake up ready to lead the company towards our vision and find new ways to give back to our community. The amazing culture at Convo allows us to grow together as a team and as a family. The secret sauce is the people.

Isidore Niyongabo



Human Resources Manager

My international development and human rights background helps ensure that we hire and retain the best talents possible. Everyone here is from different walks of life, yet we are all connected by our language. I don't feel like I just work at Convo; because of the company's core values, it is more like home. Fun fact: It is my dream to give Deaf children in developing countries access to education and to become a professional dancer.

Tamara Ocuto


Tamara Ocuto

Customer Experience Manager

Since our community is always evolving, I am constantly searching for new solutions to support its growth. I lead a team of Community Curators that are here for your local resources, whether it's through our Community Directory or one-on-one interactions. If it wasn't for this Deaf community that I love so much, I'd probably be living on an island.

Karina Pedersen


Karina Pedersen

Lead Community Curator | Bay Area, CA

Our Deaf community is more than just a community for me; it is a home that's made me who I am today. So when the opportunity came up to work with Convo, it was a no-brainer to take it. I love how my co-workers and I demand the best out of each other as we create connections and seek solutions to strengthen our community. I also coach volleyball on the side and, as a Cali girl through and through, you'll often find me at the beach.

Stephanie Pope



Mobile Call Center Manager

In the past when I worked at a medical software company, I swore I'd never be an interpreter. However, my sister got me to join Convo. I like to always be evolving and luckily, with Convo, I get the chance to! When I first started here at 2010, there were only two video interpreters in our office. How I've grown with the company since then! With my love for science and helping people, I'd be a medical doctor or a certified therapist in another life.

Kristi Riggs-DiPinto



Director of Interpreting

How many can say they're living the dream? I can! I get to spend time with phenomenal and passionate people every day at Convo. As Director of Interpreting, I motivate others to be their best selves in all aspects of the job. We create a safe environment for our interpreters, and this leads to warm and authentic connections with our users.

Jeff Rosen



General Counsel

I bring decades of legal experience and consumer advocacy to my role. I was actively involved with the Deaf President Now movement and helped with the formation of Americans with Disabilities Act. Today, I'm inspired by Convo's next generation of Deaf leaders and employees. It's a lot more fun to work with a growing company than a grown company.

Sarah Ruzicka


Sarah Ruzicka

Convo Care Lead

In my past jobs within the VRS industry, I always had my eye on Convo. Now that I'm here, I enjoy how we work together like a team and a family. The passion we have for our customers makes my job easy. Although I got my degree in Family and Child Studies, I've learned that business is my thing. Besides, what I do brings accessibility for children and customers alike! If I had a different life, I wouldn’t mind being a secret agent.

James Rydstrom



Director of IT

Being in the VRS industry is a first in my 22 years of IT work and I love it for this one big reason: everyone I work with here knows ASL. I manage a team of IT professionals to keep our systems and call centers operational around the clock. As an avid arcade collector, I’d love to operate a classic arcade business someday.

Vanessa Scarna



Business Account Manager

Going above and beyond expectations is a daily goal for me. I support my team in designing top-notch and tailored experiences that meet the needs of schools, businesses, and organizations. I'm proud to come from a big Deaf, Italian family, so I mean it when I say there's nothing more fulfilling than serving my community!

Joey Seifner



Director of Finance

My first job was working at New York Stock Exchange buying and selling stocks, and since then, I've been working with numbers across multiple companies. I love that the numbers don't lie and gives you the opportunity to make changes where needed. Without change, there is no innovation, creativity, or incentive for improvement. I enjoy new challenges, and I aspire to be an avid competitor in cross fit military-type races.

Tracie Spingarn



Roseville Call Center Manager

I first learned ASL when I attended a “Silent Weekend” expecting it to be about mediation. The rest is history. In my career I've interpreted for three Presidential Inaugurations, but one of my highlights, and my greatest impact as an interpreter, is my work at Convo. With this job, my desire to bring good to the world through my love of human interaction is fulfilled. In my parallel universe, I'd travel the world doing genealogical research for my family tree.

Scott Stein




In my 20 years working for different companies as an accountant, I've always wanted to work for a Deaf-owned company. Even though I work with numbers, having full communication access in the workplace is important for me. At Convo, I am the controller who takes care of the company's financial needs and monitors cash flow. In another life, I would be proud to serve our country as a Navy SEAL.

Morgan Stratton



Fort Wayne Call Center Manager

Though I was born and raised in a small town in Indiana, my dream job would be playing third base for the Yankees. For now, I'll settle for the next best thing: working at Convo! After some educational and VRS interpreting experience, I landed here. With the great people, philosophy, and atmosphere, it's the place to learn, grow, and to be yourself. What more could you ask for!

Kari Todesco



Rochester Call Center Manager

I enjoy the consistent challenge and joy that our callers bring. I love my job because we are not the standard cookie cutter company–we like to have fun! Music is my passion, so in another life (or this one hopefully) I'll be a singer and songwriter belting out ballads with my guitar.

Kristy Vess



Austin Call Center Manager

With my past in community and client advocacy, I naturally gravitated to Convo. I always knew this would be the place that'd allow me to continue to grow, lead, and serve those in our community. Someday, I'd love to start a transitional housing for Deaf and hard of hearing people, or traverse the world as a well-paid photographer!